Delivery & care

Prepared carefully. Sent thoughtfully.

The available shipping methods, cost and estimated arrival are shown at checkout before payment.

01

Order preparation

Porcelain pieces are packed with care to protect their sculpted details in transit. Please review your delivery information before placing the order.

02

Shipping estimates

Available methods and estimates depend on the destination and appear at checkout. An estimate is not a guaranteed arrival date, so contact us before ordering for a time-sensitive gift.

03

Tracking

When tracking is available, use the order details supplied after purchase or visit the order tracking page. Track an order

04

If something arrives damaged

Keep the item and its packaging, photograph the condition and contact us promptly through the contact form so the team can review what happened. Contact Anteluxe